This is the trust problem!!!
Hello,
I'm sorry to hear your shipment didn't arrive by the estimated delivery date of August 13.
In checking our records, I see that due to delay from the carrier end the package has delayed. Unfortunately, in spite of all of our efforts, there can sometimes be unforeseen delays, and in this case we would ask that you wait a little longer.
In my experience, late packages arrive not long after the estimated delivery date. Please wait a little longer, until September 2, before requesting a refund or replacement. Otherwise, you might have to deal with returning a package.
We're happy to provide tracking information for our customers if possible, but DPGM does not have tracking numbers. DPGM carries shipments to Japan, but the final delivery will be made by your local postal service.
The reference tracking number for your package is: GM15112111030968443
You might want to check with your local post office to see if they have the package. I don't want to send you a replacement order too quickly, as you might receive two shipments and have to deal with returning one.
If your package doesn't arrive by September 2, let us know by writing to us again using the link below:
http://www.amazon.com/gp/help/
If you need to write back, be sure to include:
* Whether you'd like a refund or replacement order.
I hope this helps. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/
If no, please click here:
http://www.amazon.com/gp/help/
Best regards,
Azharuddin N.
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
http://www.amazon.com/your-
I'm sorry to hear your shipment didn't arrive by the estimated delivery date of August 13.
In checking our records, I see that due to delay from the carrier end the package has delayed. Unfortunately, in spite of all of our efforts, there can sometimes be unforeseen delays, and in this case we would ask that you wait a little longer.
In my experience, late packages arrive not long after the estimated delivery date. Please wait a little longer, until September 2, before requesting a refund or replacement. Otherwise, you might have to deal with returning a package.
We're happy to provide tracking information for our customers if possible, but DPGM does not have tracking numbers. DPGM carries shipments to Japan, but the final delivery will be made by your local postal service.
The reference tracking number for your package is: GM15112111030968443
You might want to check with your local post office to see if they have the package. I don't want to send you a replacement order too quickly, as you might receive two shipments and have to deal with returning one.
If your package doesn't arrive by September 2, let us know by writing to us again using the link below:
http://www.amazon.com/gp/help/
If you need to write back, be sure to include:
* Whether you'd like a refund or replacement order.
I hope this helps. We look forward to seeing you again soon.
Thank you for your recent inquiry. Did I solve your problem?
If yes, please click here:
http://www.amazon.com/gp/help/
If no, please click here:
http://www.amazon.com/gp/help/
Best regards,
Azharuddin N.
Amazon.com
Your feedback is helping us build Earth's Most Customer-Centric Company.
http://www.amazon.com/your-
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Mizuho Bank/Credit Master
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